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Specialist Bertazzoni Appliance Repair in Los Angeles
Error Code

Bertazzoni Refrigerator / Wine Cooler E5 Error Code

E5 is the freezer frost sensor on refrigerators and a middle zone probe open circuit on the wine cooler.

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Julian Reed Written by Julian Reed Appliance Care Editor Published September 2, 2026 Updated October 17, 2026

Content status: Verified

Error code E5
Appliance Refrigerator
Quick answer

E5 is the freezer frost sensor on refrigerators and a middle zone probe open circuit on the wine cooler.

Model compatibility: Bertazzoni reuses codes across series and model years, so E5 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.

Plain language

What this code means

E5 is a freezer frost (defrost) sensor failure on Bertazzoni refrigerators and an open circuit on the middle zone in-cabinet probe of the wine cooler.

E5 on the refrigerator

Three manuals phrase this fault differently while pointing to the same freezer sensor, the one connected with frost and defrosting.

Manual Text
REF36FDFZXNT Freezer frost sensor failure
REF36FDFIXNV / IXNB Defrost error of freezer room sensor
RFD36FZNX / FZNW Frosting sensor for freezing fault

According to the last two, the refrigerator can still cool and freeze while E5 is shown; they ask that the owner contact service to keep normal operation.

E5 on the wine cooler

On the cooler the code sits in the middle zone row, described as an open circuit on the in-cabinet probe. E6 covers the short circuit. The alarm is the same as for other probe codes: three tics, a flash of the code roughly every ten seconds, and the on/off key to quiet it.

Steps

  1. Write the code and the compartment down.
  2. Silence the alarm.
  3. Arrange a repair. No reset is published for E5.

Reading the display

A locked 36 inch refrigerator shows the code in its temperature zone. The cooler flashes it on a cycle, so if you only saw it for an instant, wait for the next flash. A misread digit points to the wrong entry.

Nearby codes

  • E4: refrigerator frost sensor, or the shorted upper frosting probe on the cooler
  • E2: freezer temperature sensor

Freezer sensor repair, Los Angeles

Call (310) 987-4514 for an E5 in Los Angeles, with appliance type, code and nameplate model number at hand. More on the refrigerator repair page.

Source: Bertazzoni REF36FDFZXNT refrigerator manual; Bertazzoni REF36FDFIXNV / IXNB refrigerator manual; Bertazzoni RFD36FZNX / RFD36FZNW refrigerator manual

Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.

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