Written by
Julian Reed Appliance Care EditorPublished September 2, 2026Updated October 17, 2026
Content status:
Verified
Error codeE1 / E01
ApplianceRefrigerator
Quick answer
E1 differs by appliance: a fridge sensor on refrigerators, an open probe on the wine cooler.
Model compatibility: Bertazzoni reuses codes across series and model years, so E1 / E01 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
E1 is a refrigerator compartment temperature sensor failure on Bertazzoni refrigerators and an open circuit on the upper zone in-cabinet probe of the wine cooler.
Two appliances, two meanings
Refrigerator
Wine cooler
E1 means
Refrigerator compartment temperature sensor failure
Upper zone in-cabinet probe, open circuit
Advice
Contact service
Contact a service technician
Mute the alarm
Any button
On/off key
Refrigerators
Three Bertazzoni refrigerator manuals agree: E1 is the sensor that tells the control the temperature of the fresh food compartment, and it has failed. Two of them add that cooling and freezing continue, with a request to call service so normal use goes on. On the 36 inch ice maker model, the code is shown in the temperature display while the panel is locked, rotates with other codes, and comes with a chime.
Wine cooler
The wine cooler manual words it as “Upper zone in-cabinet probe: open circuit.” An open circuit means the probe’s electrical path is broken and the control gets no reading. The matching short-circuit entry for that same probe is E2.
Steps for either one
Note which appliance is showing the code, and the zone if it is the cooler.
Mute the alarm using the key listed above.
Leave the sensor alone and arrange a visit.
Nearby sensor codes
F3: fridge compartment sensor fault, on another model
For E1 in Los Angeles, call (310) 987-4514 and say whether it is the refrigerator or the cooler. Keep the model number from the nameplate ready; see also refrigerator repair.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Bertazzoni appliance?
Book a specialist visit for a clear estimate and approval before any repair.
Cooling loss is a symptom, not a diagnosis. A useful refrigerator visit separates airflow, defrost, sensing, door sealing and sealed-system faults before…
