Written by
Julian Reed Appliance Care EditorPublished September 2, 2026Updated October 17, 2026
Content status:
Verified
Error codeE2
ApplianceRefrigerator
Quick answer
E2 is a freezer sensor fault on refrigerators and a probe short on the wine cooler.
Model compatibility: Bertazzoni reuses codes across series and model years, so E2 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
E2 is a freezer compartment temperature sensor failure on Bertazzoni refrigerators and a short circuit on the upper zone in-cabinet probe of the wine cooler.
Refrigerator or wine cooler
E2 appears in the documents for both, with a different meaning in each.
Refrigerator: freezer compartment temperature sensor failure. Advice: contact service. Mute the chime with any button.
Wine cooler: upper zone in-cabinet probe, short circuit. Advice: contact a service technician. Mute the alarm with the on/off key.
On the refrigerator
Three Bertazzoni refrigerator manuals identify E2 as the sensor that measures freezer temperature. If it fails, the control board has no freezer reading and shows the code. Two manuals state that cooling and freezing continue, so an appointment can be arranged, although keeping an eye on freezer contents until then makes sense. When several faults exist, the 36 inch ice maker model rotates them on its locked display.
On the wine cooler
Here E2 is the short-circuit counterpart of E1 for one probe. A short means the wiring reads as bridged. Expect three tics and a code flashing about every ten seconds.
Details worth having ready
The model number from the nameplate
The code exactly as displayed
Whether the freezer or the cooler zone feels normal
Keep E1 and E2 apart
The numbers sit side by side but are separate faults. On refrigerators they are the fridge and freezer sensors; on the cooler they are open and short on one probe.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Bertazzoni appliance?
Book a specialist visit for a clear estimate and approval before any repair.
Cooling loss is a symptom, not a diagnosis. A useful refrigerator visit separates airflow, defrost, sensing, door sealing and sealed-system faults before…