CA reports lost communication between the main board and the ice making board.
Model compatibility: Bertazzoni reuses codes across series and model years, so CA may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Bertazzoni defines CA as a failed communication between the main control board and the ice making board.
What CA reports
The REF36FDFZXNT manual uses CA when two circuit boards cannot talk to one another: the main control board and the ice making board. Its entry carries no stated cause and no instructions for the owner.
Role of each board
The main control board runs the refrigerator.
The ice making board looks after the ice maker side.
Once the data flow between the pair stops, the refrigerator shows CA.
Display and chime
Codes land in the temperature readout zone of a locked panel. Several faults at once alternate on screen, with a chime; a press of any button silences it. Once the repair is done, CA is gone from the screen.
Next step
Since this sits between electronic parts and the manual offers the owner nothing to adjust, reseat or reset, record the code and book a technician. Online tips about connectors or board swaps are best ignored. A communication fault could be at either board or between them, and a technician finds out by testing.
Easy to mix up with
E6 is also a communication code, but it involves the display board and the main board.
Los Angeles callers can reach us at (310) 987-4514. Tell us the code and read the model number off the nameplate. Service details are on the refrigerator repair page.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Bertazzoni appliance?
Book a specialist visit for a clear estimate and approval before any repair.
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