Written by
Julian Reed Appliance Care EditorPublished September 2, 2026Updated October 17, 2026
Content status:
Verified
Error codeE5
ApplianceCooktop
Quick answer
E5 reports a failed temperature sensor on a Bertazzoni induction hob, with E on the zone indicator.
Model compatibility: Bertazzoni reuses codes across series and model years, so E5 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
E5 is a temperature sensor failure on the induction hob; the cooking zone indicator shows E.
Failure, not a hot reading
Codes E1 and E2 describe a sensor reading too hot. E5 is different: the manual lists a temperature sensor failure, and the cooking zone indicator displays E.
Listed causes
Cable plug problem: the connection cable is wrongly plugged, so a joint inside the hob has come loose.
Faulty assembly: the sensor unit is itself at fault.
Bertazzoni prints these two causes without a remedy next to them.
Where that leaves you
Each cause sits within the hob, and the manual cautions owners against dismantling it. It includes no reset or button sequence for E5. Isolate the hob at its circuit and keep it unused until it has been checked.
Jot down if the E appears on one zone indicator or on more.
Will cooling the hob remove E5? Waiting for it to cool is advice attached to the heat codes; the manual links E5 with a cable or an assembly instead.
Induction hob repair in Los Angeles
A technician needs to open the hob for E5. Phone (310) 987-4514 in Los Angeles and mention that the zone indicator shows E. See the cooktop repair page for the appliance.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your Bertazzoni appliance?
Book a specialist visit for a clear estimate and approval before any repair.
